Privacy Policy

At Dallas Black Limo Service, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, mobile applications, or use our transportation services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. Sensitive information, including payment details, is safeguarded using secure systems and industry-standard protections. We regularly review and improve our security practices to maintain data safety.

2. Use of Our Services

Dallas Black Limo Service provides professional black car and chauffeured transportation services through our website, mobile platforms, and other digital channels. By accessing or using these platforms, you consent to the collection, processing, and storage of your personal information as outlined in this Privacy Policy.

3. Cookies and Similar Technologies

Our website and applications use cookies, tracking pixels, and similar technologies to enhance user experience, analyze website traffic, and personalize content. These tools help us understand how visitors interact with our services. For more details, please refer to our separate Cookie Policy.

4. Mobile Application Features

If you use our mobile applications, certain features may require access to information such as location data to improve service accuracy and convenience. You can manage data permissions through your device or application settings at any time.

5. Social Media and Third-Party Platforms

Our services may include links or integrations with social media platforms. These third-party platforms operate under their own privacy policies, and Dallas Black Limo Service is not responsible for how they collect or use your information. We encourage you to review their privacy practices separately.

6. Booking and Service Data Processing

When you book a ride or use our services, we collect personal information such as your name, contact details, pickup and drop-off locations, payment information, and service preferences. This information is used to process bookings, communicate service details, manage billing, and improve service quality.

7. Payments and Fraud Prevention

All payments are processed through secure third-party payment providers. We do not store full credit card details on our servers. Payment data is encrypted and monitored to reduce fraud and unauthorized transactions.

8. Communication with You

We may contact you regarding reservations, service updates, account-related matters, or customer support inquiries. By providing your contact information, you consent to receive communications related to your use of our services. You may manage communication preferences where applicable.

9. Email Marketing and Promotions

With your consent, we may send promotional emails, newsletters, or special offers related to our services. You may opt out of marketing communications at any time by using the unsubscribe link provided in our emails.

10. Use of Third-Party Service Providers

We may work with trusted third-party service providers such as payment processors, IT providers, and marketing platforms to support our operations. These providers are authorized to use personal information only as necessary to perform services on our behalf and are required to maintain appropriate data protection standards.

11. Automated Decision-Making

Dallas Black Limo Service does not use automated decision-making processes that significantly affect users. All service-related decisions are handled by our team to ensure fairness and accuracy.

12. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill service purposes, comply with legal requirements, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

14. SMS and MMS Communications

By providing your phone number, you consent to receive SMS or MMS messages from Dallas Black Limo Service, including booking confirmations, service notifications, and promotional messages. Message and data rates may apply. You may opt out of promotional messages at any time by replying STOP.

15. Your Rights and Contact Information

You have the right to access, correct, or request deletion of your personal information, subject to applicable laws. For privacy-related questions or requests, please contact us:

Dallas, Texas, United States, 75001